Effective: January 1, 2026
Information We Collect
When you shop or create an account with Serafab, we may collect information such as your name, shipping address, email address, phone number, and order details for transaction and delivery purposes.
How We Use Your Information
Your information is used to process orders, handle deliveries, provide customer support and warranty services, and improve the overall Serafab website experience.
Third Parties
Payments are securely processed through Midtrans (PT Midtrans), and we do not store your payment card details. Shipping information may be shared with delivery couriers for order fulfillment purposes.
Your Rights
You can request deletion or export of your data. Contact our team for such requests.