Assistance
Frequently Asked Questions
We accept secure payments via Xendit, including bank transfer, e-wallets, and credit/debit cards.
Yes, all transactions are securely processed through Xendit.
We ship from Yogyakarta, Indonesia.
Orders are typically processed within 1–3 days. Delivery takes 2–5 business days depending on your location.
We use trusted couriers such as JNE, J&T, and SiCepat.
Our lamps are crafted using high-quality materials with precision 3D printing technology.
Each product is digitally crafted and carefully finished to ensure quality and consistency.
Due to the nature of 3D printing, slight variations may occur, making each piece unique.
Yes, we accept returns within 7 days of receiving your order (terms apply).
You can reach us via email or Instagram listed on our website.