Orders are typically processed within 1-2 business days. Please note that custom or personalized items may require additional time.

All orders are shipped from our studio in Yogyakarta, Indonesia.

We use trusted local couriers including JNE, J&T Express, and SiCepat.

Java: 2-4 business days. Outside Java: 3-7 business days. Estimations depend on the courier and your mapping area.

Safety is our #1 priority. To ensure your lamp arrives in perfect condition, we intentionally use boxes larger than the product. This creates a safety buffer between the lamp and the box walls, allowing us to pack it with multi-layer bubble wrap and shock-absorbent padding. Because of this extra protection, shipping costs are calculated using 'Dimensional Weight' (Volumetric): the space the package occupies in the courier's vehicle. Dimensional weight uses L×W×H/6000 (cm). Standard box examples: 15×15×30 cm (billed as 2 kg) and 25×25×25 cm (billed as 3 kg).

Sleep easy knowing your order is fully protected. We guarantee that your lamp will arrive safely at your doorstep. If it arrives damaged due to shipping, we will send you a replacement part or unit immediately — completely free of charge, including shipping costs. You can learn more about our worry-free claim process on our Warranty & Claims page.